Marketing Tips: Loyalty Program

As a business owner one of the things that you really want to be able to do is to bring customers to your business that are likely to come back and purchase multiple times. This is because the more times that a single customer purchases from your business the lower the customer of acquisition is […]

Service Levels, not what is expected

There are very few business these days that enjoy the ability to offer poor service and still thrive. They are defiantly not the norm, but it does seem to be getting to a point where the number of these sort of businesses is growing. I find the most common characteristic of low quality of service […]